increase engagement in my online community.jpg
How to Increase Engagement in My Online Community

How to Increase Engagement in My Online Community

Engagement within your association's online community ebbs and flows, especially within the early growth stages. This makes your role crucial in actively stoking conversation, and in these times the ratio of staff-to-customer input will be higher than normal.

Read More..
baby feet.jpeg
The Community Lifecycle and What it Means for Your Staff

The community lifecycle is defined as the four steps that every online community undergoes in its development. This is a concept that was fathomed by Rich Millington, founder of the company FeverBee, and understanding these four stages is extremely useful, as the role of your community manager will greatly vary depending on the lifecycle stage of your community.

Read More..
bench.jpg
Community Management for Associations is Not So Unique After All

The nature of my job has me doing a lot of research on community management for associations. There are several reasons for this: I am a community manager myself, this is a topic I write about often, and quite frankly, it’s something I’m really interested in.

Read More..
empty chairs-1.jpeg
The Biggest Misconception of Online Community Platforms

Did you know that some of the big brands that tried to establish online communities had budgets within the millions?

Read More..
thanksgiving.jpg
4 Reasons to be Thankful for Communities this Thanksgiving

Life is good, isn’t it? There are so many things to be thankful for, and this week gives us the chance to reflect on them. What comes to mind first are the meaningful relationships you have, right? Your friends. Your family.

Read More..